You can attach multiple files from your computer or a client's completed documents to portal emails.
Warning!
The document size limit of all combined attachments is 10MB.
Adding an attachment
Select your client from the Client dropdown.
Click the Attach button on the right-hand side of the email subject line.
To attach a file saved to your computer, click the Browse button > select file > Open.
To attach a completed document, select the client's document from the list of Portal Documents > Attach. You can select multiple documents prior to clicking Attach.
Follow the above steps to add more attachments.
Important info
A
icon will appear next to the
Attach
button for each attachment. Hover over the icon to view the filename or click to
download or
delete the attachment.
Note
Clients can also add attachments when submitting client documents, e.g. pre-work, proposal and feedback.
Viewing an attachment
Attachments appear in the
Working Files >
Inbox tab and in the client's
Activity tab, where they are colour coded:
A black paperclip represents an attachment sent with the document, added by the user
A red paperclip represents an attachment sent with the document, stipulated by The Gap
A green paperclip represents an attachment submitted by the client
Hover over the
to view the filename or click to download it.
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