Platform security

Platform security

The portal has the following security features:
  1. Data Encryption
  2. AWS Data Location
  3. A Disaster Recovery Plan
  4. A Data Retention System
  5. Multi-Factor Authentication
  6. AWS Web Application Firewall for Network Security
  7. Password Security
  8. Penetration Testing
  9. The Platform Development Plan
Check out The Gap Portal Security page for more information about each feature.  You can also check out our Privacy Notice for more information on how we protect the privacy of our members and their clients.
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